We'd love to hear from you — questions, orders, or just a hello!
Let's Talk
Whether you have a question about our products, need help with an order, or just want to say hi — we are always happy to help.
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Visit Us
Nairobi CBD Open Mon–Sat: 8AM – 7PM
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Call or WhatsApp
+254 705 878 736
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Email Us
hello@mbewasoaps.com
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Social Media
@MbewaSoaps on Instagram, Facebook & TikTok
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T Nairobi
Nairobi CBD
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FAQ
Common Questions
Yes! We deliver nationwide across Kenya via courier. Standard delivery takes 2–3 business days outside Nairobi.
We offer a 7-day return policy on all items. Items must be unused and in original packaging. Contact us to initiate a return.
Absolutely! All cosmetics are formulated with natural ingredients and tested to be safe for children aged 3 and above. Check individual product labels for age guidance.
Yes! We accept M-Pesa, Airtel Money, card payments, and cash on delivery within Nairobi.
Yes, we have wholesale packages for shops, supermarkets, and resellers. Email us at wholesale@mbewasoaps.co.ke for our catalogue and pricing.
Same-day delivery is available for orders placed before 12PM. Otherwise, next-day delivery within Nairobi is guaranteed.